Send Overage Automatic Upgrades
Updated
by
Raquel Bartolome
Send Overage Automatic Upgrades
Send credit overages upgrade happens when a MobileMonkey plan that includes a certain amount of send credits exceeds the limit of the plan. By default MobileMonkey automatically upgrades/purchases additional send credits for subscriptions to ensure that lead collection and outreach continue without interruption.
The purpose of "send credit overages" is to provide customers with a convenient and hassle-free way to manage send credits and avoid disruptions to their service.
Check your send credit overages automatic upgrade Settings
- Send credits along with additional send credits purchased within a billing period will EXPIRE and will never be carried over to the new billing cycle's send credits.
- Standard send credit increments is 1,500 send credits for Startup & Agency Plan and 50,000 send credits for custom plans. Additional send credits renew month-to-month.
- In order to avoid unwanted, additional send credits for the next billing cycle, downgrade back to the desired send credits. $0 is the default send credit level for your plan.
Once send credits are downgraded for the next billing cycle, you cannot increase/purchase additional send credits for the current billing cycle.
